A package cannot be released by Bahamas Customs without an invoice and tracking number. If your package arrives at our US facility without an invoice and tracking number, we will notify you. Email your invoice with tracking number to invoices@cubixbah.com. We recommend you send your invoice when you complete your purchase to avoid delivery delays. Often tracking numbers are not available immediately — just send it as soon as you have it and indicate which invoice it is for.

If you have any additional questions or concerns, please email or contact us at 32-CUBIX (28249) or customercare@cubixbah.com.